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Job Openings >> Administrative Clerk
Administrative Clerk
Summary
Title:Administrative Clerk
ID:5449
Department:Healthcare
Location:SAINT CLAIR, IL
Description

Job purpose

To provide assistance with administrative support tasks at the Referral Management Service Center which provides primary care and specialty care services in a patient-centered environment to active-duty service members, and their families for 8-koi; a diverse Florida based service and consulting company that has been providing outstanding results for our clients for over 12-years. Position is contingent upon contract award.

 

Duties and responsibilities

  • Perform general office administrative and clerical skills i.e. answer telephone
  • Possess general medical ethics, telephone etiquette, written/verbal/electronic communications, and customer service skills.
  • Provide patient education on specialty care referral, procedures, and labs to prepare the patient for their appointment or procedure.
  • Use of various software applications to record, retrieve, correct, merge, query or print data and reports.
  • Determine patient eligibility for services and schedule specialty referral appointments to Medical Treatment Facility.
  • Review the referral for administrative completeness and verify/research the individual’s eligibility benefits prior to processing the referral.
  • Import/scan CLRs into the correct patient’s medical records within 3 business days from receipt of results as per business rules.
  • Follow-up with MTF specialty care providers who did not complete CLR referral results accurately.

 

Qualifications

  • High School diploma or GED equivalency
  • Preferred 2 years of healthcare administrative experience in either inpatient or outpatient care setting within the last 3 years.
  • Basic Life Support (BLS) certification with the American Heart Association or American Red Cross CPR/BLS.
  • Skilled in Word, Excel and other Microsoft Office software programs
  • HIPAA Knowledge required

 

 

Working conditions

Working conditions are within a normal office environment.

 

Physical requirements

Normal office environment mobility; sitting, walking, bending, stooping, standing, lifting a maximum of 25 pounds (greater than 25 pounds requires a two-person lift), turning, pushing. Normal office dexterity, to include; reaching, handling, grasping, to include typing/keyboard, and phone use.

This opening is closed and is no longer accepting applications
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