Job purpose

The Lead Youth Care Worker is responsible for the oversight and operational performance of all Youth Care Workers in the Operations Center of an on-site children’s residential facility. Functions as the liaison with other leads and any other on-site vendors. This position is responsible for ensuring all Youth Care Workers are performing according to ORR Policy and are providing line of sight supervision of minors at all times. They ensure contractual requirements and client expectations are met at the on-site residential facility.

Duties and responsibilities

• Ensures the supervision of assigned on-site Youth Care Worker staff.
• Provides documentation of supervision by completing a supervisory log for all staff supervised.
• Completes all required documentation that pertains to this position in a timely fashion that may include daily reports.
• Ensures appropriate shelter care and line of sight supervision of unaccompanied minors by assigned staff is handled appropriately and is organized.
• Supports the Site Lead through formal or informal supervision and provides staff with ongoing feedback, Communicates frequently with shift supervisor.
• Assists during transition and movement of children from one activity to the next and one physical location to another.
• Participates in ongoing meetings, conferences, and training programs as required.
• Provides coverage for assigned staff when needed.

• Responsible for adhering to ORR and other state regulations.
• Other duties as assigned by supervisor

Other Duties

• Performs duties in a safe manner. Follows the corporate safety policy. Participates and supports safety meetings, training and goals. Ensures safe operating conditions within area of responsibility. Encourages co-workers to work safely. Identifies “close calls” and/or safety concerns to supervisory personnel. Maintains a clean and orderly work area.

• Assists in active implementation of company initiatives to ensure compliance with OSHA VPP, ISO, JCAHO, AAAHC, and other mandated regulations/standards.

Qualifications

• Bilingual in Spanish and English.

• Minimum age of 21 years or older
• High School Diploma and at least 3 years of relevant experience.
• Bilingual in Spanish and English.
• Must demonstrate experience training and leading others and adapting to diverse situations.
• Must have the ability to resolve unforeseen problems with little or no direction from manager.
• Valid U.S. Driver’s License.
• Flexibility and willingness to travel as needed.
• Excellent presentation skills as well as oral and written communication skills required.
• Proficiency with computer, common office equipment, and MS Office products required.
• Clean criminal background check.
• Clean child abuse and neglect or child protective services check (CAN).
• Must be able to multi-task, be detail-oriented, be organized, and have excellent oral and written communication skills.

Preferred Qualifications

• Associate degree with 1-2 years of supervisory experience.
• A minimum of 2 years’ experience in childcare or residential care for adolescents.
• Knowledge of government property, shipping, packing, and logistical operations.